We GUARANTEE our services for 30 days post-treatment for any individual treated by us when all of the following are met:
The post-treatment head check appointment is scheduled and adhered to (for within 2–7 days of the treatment); and
Every person living with the treated individual is also head checked by Elimilice, and if additional cases are identified, Elimilice treats the affected individual(s); and
Preventative guidelines, including an at least weekly combing with the head lice comb utilized for the Elimilice treatment, are followed on an ongoing basis.
In order for our guarantee to apply, any evidence detected must be brought to Elimilice for analysis.
